WCIUjournal
Copy of CROSS-CULTURAL COMMUNICATION

Cross-Cultural Communication

What difficulties in communication do cross-cultural workers face? How can these best be addressed in various settings?

Posts tagged conflict management
Cross-Cultural Conflict Management

by May Nor Clara Cheng

Interweaving with stories of her cross-cultural experiences in three countries, Cheng contends that the context of conflict management is the emotional wholeness of a cross-cultural worker. One of the two starting points of cross-cultural conflict management is self-awareness of the impact of one’s national character in their personality, especially in relevant to individualistic and collectivistic cultures. The other one is the understanding of the conflict dynamics and the issues in cross-cultural conflicts. For cross-cultural workers from an individualistic cultural background, the core lesson is to move their social life and conflict management from a self-centered orientation towards more of a communal life orientation.

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Who Decides and How? The Challenge of Decision-Making in Intercultural Ministry Teams

by Donald Moon

Members of intercultural teams bring with them their cultural preferences or biases about many things, including leadership styles and how decisions are made. Misunderstandings and conflict were nearly inevitable when team members operate, often unknowingly, from their cultural preferences.  Their different ideas about what they consider the correct way to make decisions is a key indicator of their cultural type.

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